Vanna George

Unfortunately the communication with management has been poor throughout my year and a half living here. It’s changed 3x and been worse with every step. I’ve had items damaged, and not replaced, after reaching out due to flooding from the building structure issues. Lived with a moldy apartment for while. My locked up bike was stolen after contracted maintenance left our garage open all day while trying to fix our flooding studio apartments ($125/month for locked and covered parking) also paying this even though it’s not in my lease and still being overcharged but can’t get a hold of anyone so... I love being over charged in this economy :) I’ve spoken to 4 other tenants ALL WITH THE SAME FRUSTRATIONS. We all send emails, and calls with no response. We didn’t even know our managements contact information for months. No mass emails sent out. No communication. I’ve sent 3 emails recently going on 6 business days of no response. Another tenant I spoke with called 4 times until she got to someone. I had the same experience. Our mail often can’t be delivered due to our front door being broken (currently need to find time to pick that up) and prior to that issues with our garage kept us from coming/going. Live somewhere else. I’ve never had these issues anywhere else it’s absurd.