Nathan White

I was having a great experience at Phoenix this evening. The bartender was kind and attentive, the drinks were top notch, and the atmosphere was so fun. Then, a new bartender (or barback?) started his shift. My friends and I were playing pool, and he knocked one of the remaining balls in to the pocket and insisted it was time for beer pong. This would make sense if folks were clamoring to play, but no one had any interest in playing. When I questioned why he had halted our game, Sean responded aggressively and nonsensically. I’d like to give all the praise to Phoenix as an establishment; but Sean needs to better understand how to interact with patrons who are just having fun and enjoying the space. Hopefully, Sean the Barback learns how to better interact with guests in the future.