Local Guides World
Tim
1 reviews on 1 places
Great gym, a lot of machine and free weights. Nice recent machines. Locker room, steam room and sauna are pretty clean. Two major drawbacks though:
- people seem to be hoarding lockers and lock them when they leave. As a result, most lockers are locked even when the gym is empty. Super annoying for customers when you have to go through 20+ lockers to find one that you can use. Why can’t you just unlock them all at night (or even once a week) and take the remaining items to the lost and founds?
- my membership increased without notice. When I called the front desk, they told me that they informed me by mail 6 weeks prior. I have never received this mailpiece. I do believe that FFC sent it and it just went missing, but I would have very much appreciated an email or text notice as well. Just making sure that the customers are aware that the membership is going to increase.. Mail goes missing all the time, it’s absolutely not pleasant for a customer to realize by looking at their bank account that their membership increased.
- people seem to be hoarding lockers and lock them when they leave. As a result, most lockers are locked even when the gym is empty. Super annoying for customers when you have to go through 20+ lockers to find one that you can use. Why can’t you just unlock them all at night (or even once a week) and take the remaining items to the lost and founds?
- my membership increased without notice. When I called the front desk, they told me that they informed me by mail 6 weeks prior. I have never received this mailpiece. I do believe that FFC sent it and it just went missing, but I would have very much appreciated an email or text notice as well. Just making sure that the customers are aware that the membership is going to increase.. Mail goes missing all the time, it’s absolutely not pleasant for a customer to realize by looking at their bank account that their membership increased.