Ehsan Khan

I couldn’t be more happier with SMEG USA customer service team. I was having problems with SMEG electric kettle and toaster after 2 years. The customer service team were able to look into my problem and asked for the proof of purchase. They were able to send me the replacement kettle and toaster. Special shout-out to the National Service Manager, Mr. Vogel, who takes an extra step to make sure your problem gets solved. One of the best and quickest customer service we have encountered so far. 5 stars to the SMEG customer service team!!