Robert Lorimer

Horrible Program! In 2017 I paid $399.00, 2018 I paid $439.00, then today I received a bill for $517.00 all plus tax. That's a 30% increase in 2 years with no upgrades to the program. The program hasn't changed in years and I'm paying increasingly higher fees for nothing. In 2017 when they tried to charge an expired credit card that they had on file they cut off access to my payroll section of my program due to "tax codes" and held my company hostage until I settled the bill. I wasn't able to pay my employees for over a week while they processed my payment and sent over the update. Worst part was I input the tax codes manually based on each employee so I don't even use their automatic tax codes. Horrible company to work with and if it was financially viable, I would switch over in a heart beat.