KeltecXVI

One of the worst walk in clinics in Brampton. Front desk has some awful customer service that cannot quite be described nor can they comprehend anything basic or straightforward . I walk in for a doctors note to be filled for days I have previously called into my job. First they ask me for how many days I say that I will need it for the last Friday that went past, Monday , Tuesday and Wednesday as well (Monday was a holiday so I didn’t even need that date included) then they tell me that the doctor WILL not write the not for reason number 1 ; I cannot get a note filled for previous days , two , if I want the doctors note I will need one for this current day as well . Then once I tell them okay I can have the note filled for today as well they start rambling on about the doctor won’t write a note for more than a week. (and that’s crazy because the day before which was the Wednesday I referred to I had gone to the clinic and they had told me there wasn’t a doctor and one would be available 3-6 after calling about 2-3 times in that time span still no doctor) Now, when I ask this miserable employee when was the change of doctors notes no longer being written for past days , neither her or her lost colleague can give me an answer then she goes on to tell me it’s impossible that I’ve came to that exact clinic and got a doctors note written for days that were in the past in order for me to go to work . Even though this is just a blatant lie as I have seen this exact woman multiple , after mentioning to her I’ve been here before she pulls up my record clearly showing I have came in on one day and gotten a doctors for 3 days before my visit but still I cannot get a doctors note and they ask me to leave. I give it some time and call them back to get some clarification, because as they told me I could get my note if I included this day in my note , now this stupid woman wants to catch an attitude on the phone with a customer screaming “OMG OMG” once i catch her lying to me . On this call she’s telling me she can’t make decisions for the doctor she can’t tell me what the doctor can and can’t do but she had so much to say about what the doctor will and won’t do when I was in the clinic. Now this is where it’s just unbelievable and just truly shows the unprofessionalism . I come back in and kindly ask could I see a doctor please , this lady happily lies to me telling me that the doctor is on break although ppl are waiting I am the only one that needs to leave and come back, once I come back they allow me to skip people waiting just for the doctor to tell me she’s not gonna write me a note because she didn’t know if I was sick or not. Stupid people making this a race thing for sure , Friday Saturday Sunday Monday is new years I’m still sick Tuesday and I go Wednesday just to hear there’s no doctor. All I have to say is someone please hire new staff these are the most disgusting people I have ever encountered in a walk in clinic