Dejah Campbell-Nicholson

Poorly trained front desk service. I was supposed to, I cancelled because this behaviour was ridiculous, have an appointment the day after this and the receptionist thought it was appropriate to call my phone THREE times within an hour after leaving a voicemail the first time she called to simply remind me of my appointment… THREE TIMES IN AN HOUR! I, like most people, have a job and cannot always answer my phone but the repeated calls seemed rather dire. So I had to ask my client to give me a moment to take the call just for her to to tell me something I was already aware of… absolutely ridiculous! Not even the CRA would contact you that many times within that short a timeframe!