Local Guides World
Siyuan Cao
1 reviews on 1 places
Worst customer service, ordered though the app, they said to me that they can’t contact me through the phone but I’m literally in the store. Honestly don’t think it’s my problem, even though I have the order shown on my phone, he refused to look and ask for phone number, credit card number, and checked my ID, then still talking to me in a very rude way, I didn’t beg you to make me food, it’s not even some fancy food, with that attitude I will never return.
It’s not my problem that you can’t dial my phone and you should have alternative identity verification method. And the staff really doesn’t have to be that rude.
Update: they added this note, but do the owner know that the Apple Pay use virtual credit card number? So the last four digits of the physical card won’t match the number on the order receipt.
Plus if I order online, I have to 1. Receive phone call for confirm 2. Show ID card 3. Show credit card even if I use Apple Pay.
Plus during the daytime everything goes smoothly, all the staff are so nice during the day time. Just at late night that one guy giving attitude
It’s not my problem that you can’t dial my phone and you should have alternative identity verification method. And the staff really doesn’t have to be that rude.
Update: they added this note, but do the owner know that the Apple Pay use virtual credit card number? So the last four digits of the physical card won’t match the number on the order receipt.
Plus if I order online, I have to 1. Receive phone call for confirm 2. Show ID card 3. Show credit card even if I use Apple Pay.
Plus during the daytime everything goes smoothly, all the staff are so nice during the day time. Just at late night that one guy giving attitude