Susan Gilroy

Poor customer service. Workers were too busy talking/singing/dancing with each other than providing service. As a foreigner, they didn’t explain the ‘requesting’ system - after trying to get the attention of a worker for 15 mins, gave him the shoes I was after, he said to wait and they would bring them out, another 15 minutes, asked if they were coming, was told it would be another couple of minutes, then 15 minutes later after I watched him leave the shop, asked another worker what was going on and if I was getting my shoes and his reply was if they’re not on the board we don’t have them, we are busy, just wait.

Got up and left without the 4 pairs of shoes we were after.