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William Harris
1 reviews on 1 places
I had a very good hotpot meal here tonight. Even though it's a small restaurant, it is attractive and well managed, and I didn't feel cramped. The staff were welcoming and remained friendly and efficient throughout.
You order by marking what you want in your hotpot on a paper ticket. The pots are served individually, and everything is already cooked. The signature broth was smooth and creamy, and also had some serious spice that manages to not overpower the other flavours. Of all the fillings I had, I particularly enjoyed the minced prawn wrapped in aubergine. Four to six fillings should be sufficient for most people.
There was only one area that was not quite satisfactory. When the bill came, a service charge was added. This is standard practice in London. However, when it came to pay on the card machine, we were presented with a screen requesting an additional tip of 5, 10 or 15%, on top of the existing service charge. I think this is an unreasonable request. While you can skip it, some customers may feel pressured into paying the tip, as the server is watching as you decide.
Overall, this is restaurant serving very good food in a warm ambiance. I look forward to coming back soon.
You order by marking what you want in your hotpot on a paper ticket. The pots are served individually, and everything is already cooked. The signature broth was smooth and creamy, and also had some serious spice that manages to not overpower the other flavours. Of all the fillings I had, I particularly enjoyed the minced prawn wrapped in aubergine. Four to six fillings should be sufficient for most people.
There was only one area that was not quite satisfactory. When the bill came, a service charge was added. This is standard practice in London. However, when it came to pay on the card machine, we were presented with a screen requesting an additional tip of 5, 10 or 15%, on top of the existing service charge. I think this is an unreasonable request. While you can skip it, some customers may feel pressured into paying the tip, as the server is watching as you decide.
Overall, this is restaurant serving very good food in a warm ambiance. I look forward to coming back soon.