Local Guides World
Michael Arce
1 reviews on 1 places
Here is a portion of the email that Renee Rockefeller, the Property Manager, had me send to "the Company" when I requested to be let out of my lease. If I had to do it all over again, I would have rather slept on a friend's couch for a month and found a better apartment than have moved in to Hudson Pointe. I ended up moving out when another resident found feces in the laundry units while washing our clothes. Yes, someone was washing laundry soiled with human excrement and leaving the remains in the machines. This wasn't a one time incident, as you will read below, this happened on several occasions even after management was alerted. That discovery came after this email...
"After speaking with Renee, I was urged to send an email expressing these discussion points for management review.
My primary topic today was inquiring about lease termination options for my unit. Since moving in, I have observed several behaviors that concern me. The first is the recreational use of marijuana throughout the building. The smell of marijuana smoke is most prevalent in the stairwells but can also be detected at (just about) any given time entering or exiting the apartment building. At first I was able to dismiss the smell as perhaps a one-time incident. But over time it has been hard to dodge the, “Dad, what's that funny smell?” question from my children when they come to visit me.
I have also expressed concerns of the general security of the apartment complex. The exterior door on near the concrete staircase is frequently unlocked. I have called to have maintenance lock the door, someone must be using a hex key to unlock the door allowing anyone to enter the property at any time. The exterior door behind the gym is frequently propped open with a rock used by smokers. The door on the first floor by the laundry facility is often propped open with one of the planter blocks for hours at a time over the weekends. Again, I feel like I have to lock my door at all times, even when I’m going down to check the mail or change my clothes over in the laundry room.
Mail delivery. I no longer have packages sent to my home address, period. I have them sent to my work after a birthday gift sent from my father in Arizona was opened, rifled through, and left (with the birthday card) at my door on a Sunday afternoon. This was not done by the postal carrier. The box was clearly cut open by an individual determined to explore the contents inside. When they discovered a homemade card and coffee mug, they left the box, unwrapped, at my door. On a second occasion a surprise gift sent by my brother never arrived after I received confirmation that it had been delivered to the apartment building.
Cleanliness. Simply put, I question if there is a cleaning service for the apartment building. After reporting a bat flying in my apartment in February, I was instructed that if I called a pest company I would be billed. The maintenance staff came, found no bats, and were ready to right off the issue. I insisted that the continue to examine the walls and roof for openings. After speaking with other residents I was told they also had issues with mice in their unit. I discovered mice droppings in the kitchen, under the sink near the plumbing and around our stove when we moved out of the unit. The elevator has stains and smears, the carpets inside the building are stained beyond belief, the stairwells are often littered with cigarette butts, garbage bags from residents, and mud."
"After speaking with Renee, I was urged to send an email expressing these discussion points for management review.
My primary topic today was inquiring about lease termination options for my unit. Since moving in, I have observed several behaviors that concern me. The first is the recreational use of marijuana throughout the building. The smell of marijuana smoke is most prevalent in the stairwells but can also be detected at (just about) any given time entering or exiting the apartment building. At first I was able to dismiss the smell as perhaps a one-time incident. But over time it has been hard to dodge the, “Dad, what's that funny smell?” question from my children when they come to visit me.
I have also expressed concerns of the general security of the apartment complex. The exterior door on near the concrete staircase is frequently unlocked. I have called to have maintenance lock the door, someone must be using a hex key to unlock the door allowing anyone to enter the property at any time. The exterior door behind the gym is frequently propped open with a rock used by smokers. The door on the first floor by the laundry facility is often propped open with one of the planter blocks for hours at a time over the weekends. Again, I feel like I have to lock my door at all times, even when I’m going down to check the mail or change my clothes over in the laundry room.
Mail delivery. I no longer have packages sent to my home address, period. I have them sent to my work after a birthday gift sent from my father in Arizona was opened, rifled through, and left (with the birthday card) at my door on a Sunday afternoon. This was not done by the postal carrier. The box was clearly cut open by an individual determined to explore the contents inside. When they discovered a homemade card and coffee mug, they left the box, unwrapped, at my door. On a second occasion a surprise gift sent by my brother never arrived after I received confirmation that it had been delivered to the apartment building.
Cleanliness. Simply put, I question if there is a cleaning service for the apartment building. After reporting a bat flying in my apartment in February, I was instructed that if I called a pest company I would be billed. The maintenance staff came, found no bats, and were ready to right off the issue. I insisted that the continue to examine the walls and roof for openings. After speaking with other residents I was told they also had issues with mice in their unit. I discovered mice droppings in the kitchen, under the sink near the plumbing and around our stove when we moved out of the unit. The elevator has stains and smears, the carpets inside the building are stained beyond belief, the stairwells are often littered with cigarette butts, garbage bags from residents, and mud."