Local Guides World
Jeffrey Fang
1 reviews on 1 places
When I moved into this apartment everything seemed great. I quickly realized the management consists of human trash that only want to siphon as much money out of their tenants as possible.
During the summer, I had an internship that required me to be away for a month at a time for two months. After the first month, there was an ant infestation. I called maintenance to take care of it. It was regarded as not as an emergency and they would take care of it, when they got to it. I came back after my internship had ended. There were ants everywhere and they had done absolutely nothing. They handled every maintenance request in this manner or worse. (I had a leaking issue which was also never even handled because it was not an "emergency".)
At the beginning I was given a contact number, which I was told I would receive communication from the apartment management and which I could call/text for any questions. As this was my first time renting an apartment, I had a lot of questions. For the first few days, they were responsive. After that, they provided absolutely nothing.
When it was ~48 days to move out time, I quickly learned about their two month notification policy the hard way. I had asked the person who introduced me to he apartments what I had to do when I wanted to move out, and she simply told me just let us know. When I drove to the apartment management office, I asked them if they needed any signed documents or any notice that I wanted to move out. They told me no.
Upon a week of moving out, I was given a call by a random number that I have never seen before telling me I needed to bring them a written notice and they were going to charge me two months extra rent. I told them that was ridiculous, but eventually realized there was no point fighting it. They had contacted me many times through a number, which my phone thought was spam and which I thought was spam, because it did not even show on google or any website as their number. They also claimed to have emailed me many times. I got one email from them when I moved in and that was it. I checked my spam and trash inboxes just to confirm.
The lady who gave me all this information and showed me apartments is clearly an incompetent scumbag liar. Furthermore, the apartment management did nothing to rectify any part of this situation. No one should look to them for apartments and should stay far away from these terrible people.
During the summer, I had an internship that required me to be away for a month at a time for two months. After the first month, there was an ant infestation. I called maintenance to take care of it. It was regarded as not as an emergency and they would take care of it, when they got to it. I came back after my internship had ended. There were ants everywhere and they had done absolutely nothing. They handled every maintenance request in this manner or worse. (I had a leaking issue which was also never even handled because it was not an "emergency".)
At the beginning I was given a contact number, which I was told I would receive communication from the apartment management and which I could call/text for any questions. As this was my first time renting an apartment, I had a lot of questions. For the first few days, they were responsive. After that, they provided absolutely nothing.
When it was ~48 days to move out time, I quickly learned about their two month notification policy the hard way. I had asked the person who introduced me to he apartments what I had to do when I wanted to move out, and she simply told me just let us know. When I drove to the apartment management office, I asked them if they needed any signed documents or any notice that I wanted to move out. They told me no.
Upon a week of moving out, I was given a call by a random number that I have never seen before telling me I needed to bring them a written notice and they were going to charge me two months extra rent. I told them that was ridiculous, but eventually realized there was no point fighting it. They had contacted me many times through a number, which my phone thought was spam and which I thought was spam, because it did not even show on google or any website as their number. They also claimed to have emailed me many times. I got one email from them when I moved in and that was it. I checked my spam and trash inboxes just to confirm.
The lady who gave me all this information and showed me apartments is clearly an incompetent scumbag liar. Furthermore, the apartment management did nothing to rectify any part of this situation. No one should look to them for apartments and should stay far away from these terrible people.