Local Guides World
Granga Judy
1 reviews on 1 places
FOREWARNING: This is a lengthy review, but I wanted to share as much of the horrible experience I had so you would have enough “negative” to stay far, far away from this place!!! The ONLY reason I gave it a 1 star rating is because I couldn’t leave a review if I didn’t select a rating!!!
I had been referred to this office (mistakenly) by my PCP. I decided to go ahead and see the Nurse Practitioner since my referral was mid-October and Dr. Holmes was booked up until March!! I have seen Nurse Practitioners in the past many times at several different appointments elsewhere so I chose to be seen in 3 days vs 5 months. I should have followed my gut feeling (and nose) when I walked into the office/waiting room and was met with a musty smell and what used to be light colored, suitable for sitting furniture. Or, when I was told by the receptionist, that the nurse practitioner was running late because she had an “emergency” visit…which was literally being conducted IN THE HALLWAY right beside the very small waiting room (with only cheap partial privacy glass between us)!! It was loud enough for us to hear her yelling at what was visually and audibly (the voice) of a CHILD!!!! When I was called back to her office, she wasn’t even in there, the chair was uncomfortable and placed unusually far from her desk. When she came in, she appeared frustrated and almost angry, and it took a really fast downward slide immediately!!! She was very hard for me to understand (very heavy accent and didn’t speak loud enough for me to hear her since I was sitting so far back) and extremely rude!! She didn’t want to hear/know anything ABOUT me…no eye contact whatsoever and just focused on her computer or her notes the entire time. So, when she said “tell me what is going on”, I tried, but she cut me off about 5 words in to ask what medications I was taking. All she wanted to know was what medication I was taking and telling me how wrong the combination was and that it “overlapped” with my current prescription medication routine (meaning more than one medication for certain same diagnoses such as depression and anxiety). But she never listened when I tried to explain how “TREATMENT RESISTANT” my depression and anxiety are!!! Now, I must add, that prior to February of this year I had a phenomenal psychiatric Nurse Practitioner that I had seen for years!! He listened and worked diligently for a long time to get my medication combination and dosage as close to right as he could!! He changed my life significantly twice…my first visit with him gave me hope…My last visit brought “panic” back to it. He retired and I have been searching for another “good” one to take his place. I’m still searching!!! Now, THIS “NP” started barking about taking 2 medications for the same symptom/diagnosis and what all I needed to STOP taking!!! My body does not work that way!!! I have been taking most of my medications for YEARS and I could quickly become suicidal if I stopped taking them! I have an ACTUAL card that I take everywhere with me that has a QR code that can be scanned to show bloodwork results that PROVE my body only responds to some medications when given by a certain route (some with pills, some with shots, and some in liquid form). It also proves my body takes higher than normal doses of some medications to treat my symptoms since I don’t respond to normal doses effectively because my body only uses small amounts of those medications and the rest is “sent to exit my body”. But, again, she refused to listen to my information and also refused to scan my QR code. VERY UNPROFESSIONAL!!! This “lady” was so downright rude that I almost got up and walked out…but I had already paid my copay for the visit which literally took about 8 minutes!!! I told my husband in the waiting room (loud enough for all to hear) that I would NEVER set foot in there again!!! Thank you if you read this very lengthy review!! I just can’t describe the level of fury I have with this place and the disservice that all of her other appointments are receiving. So sad!!!
I had been referred to this office (mistakenly) by my PCP. I decided to go ahead and see the Nurse Practitioner since my referral was mid-October and Dr. Holmes was booked up until March!! I have seen Nurse Practitioners in the past many times at several different appointments elsewhere so I chose to be seen in 3 days vs 5 months. I should have followed my gut feeling (and nose) when I walked into the office/waiting room and was met with a musty smell and what used to be light colored, suitable for sitting furniture. Or, when I was told by the receptionist, that the nurse practitioner was running late because she had an “emergency” visit…which was literally being conducted IN THE HALLWAY right beside the very small waiting room (with only cheap partial privacy glass between us)!! It was loud enough for us to hear her yelling at what was visually and audibly (the voice) of a CHILD!!!! When I was called back to her office, she wasn’t even in there, the chair was uncomfortable and placed unusually far from her desk. When she came in, she appeared frustrated and almost angry, and it took a really fast downward slide immediately!!! She was very hard for me to understand (very heavy accent and didn’t speak loud enough for me to hear her since I was sitting so far back) and extremely rude!! She didn’t want to hear/know anything ABOUT me…no eye contact whatsoever and just focused on her computer or her notes the entire time. So, when she said “tell me what is going on”, I tried, but she cut me off about 5 words in to ask what medications I was taking. All she wanted to know was what medication I was taking and telling me how wrong the combination was and that it “overlapped” with my current prescription medication routine (meaning more than one medication for certain same diagnoses such as depression and anxiety). But she never listened when I tried to explain how “TREATMENT RESISTANT” my depression and anxiety are!!! Now, I must add, that prior to February of this year I had a phenomenal psychiatric Nurse Practitioner that I had seen for years!! He listened and worked diligently for a long time to get my medication combination and dosage as close to right as he could!! He changed my life significantly twice…my first visit with him gave me hope…My last visit brought “panic” back to it. He retired and I have been searching for another “good” one to take his place. I’m still searching!!! Now, THIS “NP” started barking about taking 2 medications for the same symptom/diagnosis and what all I needed to STOP taking!!! My body does not work that way!!! I have been taking most of my medications for YEARS and I could quickly become suicidal if I stopped taking them! I have an ACTUAL card that I take everywhere with me that has a QR code that can be scanned to show bloodwork results that PROVE my body only responds to some medications when given by a certain route (some with pills, some with shots, and some in liquid form). It also proves my body takes higher than normal doses of some medications to treat my symptoms since I don’t respond to normal doses effectively because my body only uses small amounts of those medications and the rest is “sent to exit my body”. But, again, she refused to listen to my information and also refused to scan my QR code. VERY UNPROFESSIONAL!!! This “lady” was so downright rude that I almost got up and walked out…but I had already paid my copay for the visit which literally took about 8 minutes!!! I told my husband in the waiting room (loud enough for all to hear) that I would NEVER set foot in there again!!! Thank you if you read this very lengthy review!! I just can’t describe the level of fury I have with this place and the disservice that all of her other appointments are receiving. So sad!!!