Local Guides World

Stephen Findlay

1 reviews on 1 places
Shell
2021 Sep 01
I purchased a lottery ticket from this location and wasn't given the ticket. Realized I didn't have my ticket and proceeded to call within 15 minutes of leaving the store. Being already back in Canada, I asked them to hold my ticket until I came back to the U.S. They said no problem. I go back into the location a couple weeks after and the manager said he checked the ticket and it wasn't a winner. How would I know for sure? Unfortunately, I didn't get the ticket to sign so I guess it's my fault for not realizing I didn't have it on me when I left; yet the manager decided that it was a good idea to keep the ticket for himself after I asked in good faith for them to hold it for me. Won't be stopping at this location again. Unprofessional and untrustworthy management.