Nick C

I wasted two years of my time here; I should’ve listened to the reviews. The maintenance workers will randomly unlock your door and enter your apartment because there is not an organized scheduling system in place. We were constantly woken up by fire alarms. Lark told us that they were working on fixing that problem, but it lasted through our lease. My car got towed without my knowledge at the beginning of my second year here because I didn’t change the sticker on my car to the new one (I was away on vacation, and they switched stickers during this time). When I couldn't find my car, I originally thought it had been stolen because the parking garage gates are always open due to them being broken and needing constant repairs. Because the parking garage is constantly open for everyone to come in, Lark has a big issue with theft. One night, I saw someone peeking into multiple residents car windows and trying to open their doors on the fifth floor around 1 a.m. When I expressed concern about how Lark handled my car being towed, I was scoffed at by an employee in the front office. Another thing to expect is for the hallways and elevators to be constantly dirty and not well maintained. There’s often pee and inappropriate graffiti on the stairs that all of us would have to pass when the elevators were broken down or the fire alarm was going off. The scent of drugs will greet you as you stroll through the first floor, and you will encounter a cockroach or two. Another issue you will face is the closure of trash chutes, which will lead to residents leaving their trash directly outside of the locked trash rooms. This led to an awful odor being developed throughout hallways and fly infestations. There were multiple instances where the trash rooms were locked for at least a month, and we would have to walk down to the first floor and throw our trash into the dumpster. Lastly, Lark tried to charge us a $998 move-out fee before we approached them, but we left our apartment in extremely good shape (better than it was when we showed up). It took weeks for us to get the move-out fee down to $250 (which was still extremely high for how good of shape we left the apartment in) because Lark wasn't responding to our emails, which led to us sending them a letter by mail.