Local Guides World
Rachelle Lively
1 reviews on 1 places
Avenue Living took over Glenmore Heights a few months ago. I am beyond disappointed & saddened for so many in this building who are being forced to move out & many who don’t know where to go & are worried of having to live in their car due to the ridiculous rate hike this company is placing on everyone once their lease is up. Average of $500-$1000 increase per month! There’s elderly residents who have been here for decades who now have to leave. Throughout several company takeovers, they still had the heart to not force such steep increases on longterm residents.
I’ve been residing here for 3 years. Previously, we had QuadReal managing the building and it was truly stress-free, easy going, and management had the time to take care of the place. There were bulletin posts in the elevator of events and updates, they also had an app with community events, contests, easy account management, etc. not with Avenue Living. There were two managers in 8 hours a day, 5.5 days per week & who cared and advocated for the residents in the building. Now there’s 3 staff members that work 4 hours a day. They stated the reasoning for the short hours is because they are bouncing around other new buildings who have recently been taken over by Avenue Living (who I’m sure are experiencing the same anger towards this takeover). I feel bad for the Avenue Living staff here who have to deal with all the backlash and anger from residents, while their bosses call the shots in their glass office down the street. Upper management needs to do better & be better.
Avenue Living are clearly taking over all these properties to get as much money as possible, take advantage of the housing crisis, without a care in the world for others who are struggling. Since the take over, I hear the anger and frustration of every resident I have spoken with, plus my first experience with the storage room being broken into, there’s never updates on any information, including such things as “garbage chute down until further notice” that was a week ago… no updates! there’s been furniture in the lobby for at least a week not being removed, people have mattresses on their balcony, which has always been a rule not to have large items on the balcony as it makes the property look trashy. No action, nothing.
I’ve been residing here for 3 years. Previously, we had QuadReal managing the building and it was truly stress-free, easy going, and management had the time to take care of the place. There were bulletin posts in the elevator of events and updates, they also had an app with community events, contests, easy account management, etc. not with Avenue Living. There were two managers in 8 hours a day, 5.5 days per week & who cared and advocated for the residents in the building. Now there’s 3 staff members that work 4 hours a day. They stated the reasoning for the short hours is because they are bouncing around other new buildings who have recently been taken over by Avenue Living (who I’m sure are experiencing the same anger towards this takeover). I feel bad for the Avenue Living staff here who have to deal with all the backlash and anger from residents, while their bosses call the shots in their glass office down the street. Upper management needs to do better & be better.
Avenue Living are clearly taking over all these properties to get as much money as possible, take advantage of the housing crisis, without a care in the world for others who are struggling. Since the take over, I hear the anger and frustration of every resident I have spoken with, plus my first experience with the storage room being broken into, there’s never updates on any information, including such things as “garbage chute down until further notice” that was a week ago… no updates! there’s been furniture in the lobby for at least a week not being removed, people have mattresses on their balcony, which has always been a rule not to have large items on the balcony as it makes the property look trashy. No action, nothing.