Local Guides World
zhu huang
1 reviews on 1 places
It’s a very unpleasant and disappointing experience with aquatic center.
1. I purchased 1on1 private 4-course package and made reservations through the call. I arrived 15 minutes earlier for the first class, but no one gave me a clear direction to get ready and meet instructor. So I had to ask so many people, walking around all over the pool and finally got someone found my instructor. And I was late for 3 minutes.
2. There is no notification, no reminding through text, or email. No Information about who would be your instructor, how to contact them. You don’t know what to prepare for the class.
3. For non-member, you can only book till 3pm, weekday only. So I always need to take time off from work to join class.
4. Maybe this is a summer vacation time. The pool is super crowded with tons of kids taking class with you. Even I bought a 1on1 private class.
4. The instructor is inexperienced to answer questions. And this is my guess, they hired students as a short term employee since my instructor went back to school after 2 classes.
1. I purchased 1on1 private 4-course package and made reservations through the call. I arrived 15 minutes earlier for the first class, but no one gave me a clear direction to get ready and meet instructor. So I had to ask so many people, walking around all over the pool and finally got someone found my instructor. And I was late for 3 minutes.
2. There is no notification, no reminding through text, or email. No Information about who would be your instructor, how to contact them. You don’t know what to prepare for the class.
3. For non-member, you can only book till 3pm, weekday only. So I always need to take time off from work to join class.
4. Maybe this is a summer vacation time. The pool is super crowded with tons of kids taking class with you. Even I bought a 1on1 private class.
4. The instructor is inexperienced to answer questions. And this is my guess, they hired students as a short term employee since my instructor went back to school after 2 classes.