Brian Hance

Extremely satisfied with the customer service here. Associates have been helpful and knowledgeable about their products. I went in to drop off my coat which had a zipper which had gone bad. I was told over the phone they would need to send it to get fixed which would take 8 to 10 weeks but when I went in they swapped the coat out for a new one. I was asked if I had an extra jacket, I said yes but not one I liked much. So thankful to have a new jacket for the rest of the season.