Elisa

Horrible experience.

I got scammed here. I checked the room service fees on the day of checking out to confirm that the amount was correct.

However at the evening when leaving the amount was way different, 200usd more than the correct amount without any explanation where this amount came from.

I had no options but to pay as they were not letting me leave and I had to run to the aiport.

Afterwords when trying to reach out the management to have some answers into these actions, no response.

They scam foreigners and people that do not know the language. Absolutely horrible.

They also treat the cleaning ladies badly, saw it with my own eyes. To be honest I actually received the kindnest, most genuine customer service from the cleaning ladies.

Can not recommend. Please do not support hotels that treat foreigners differently and practise dishonesty.

Update: tried to contact them for months without any response into any of my e-mails or this post. What kind of management does something like this?

The worst hotel I have even been in my whole life. It might look nice but inside it is rotten. Avoid as far as possible.