Jonathan Yassa

I came in and purchased a pair of Gucci loafers. I was excited to purchase them as I’ve had my eye on them. The customer rep who helped me was extremely rough with the shoe box to the point where I had to mention it to him and then angrily mention it to him again after he continued banging on the shoe box in his frustration with the pos system. Simply being careless with the $1,000 purchase I just made. I wish the staff would be more understanding with delicate merchandise that a customer is buying at that price point. I for one pride myself on maintaining the box in its original form and having it be beat up by the Nordstrom rep which has me discontented to say the least.