maggie walker

My birthday gift to my nephew was met with some technical challenges on my headset. I had multiple interruptions and two stations quit in the middle of my experience. My nephew had such an amazing time though, which is what it is all about. When I let the owner know about the problems, not only did he refund my experience in its entirety but also part of my nephew’s as I was not able to play with him. Talk about exemplary customer service and doing the right thing. Super ethical and trustworthy company. Would definitely try it again, solely based on the owners response to the problem.