Kapilan Siva

It’s frustrating experience with the Manor Practice Sutton Coldfield GP yesterday 3/14/24. My wife was in urgent need to see a doctor as a feeding mother suffering from neck pain, they were unable to provide an appointment and instead suggested waiting until Monday to see a nurse. This lack of immediate attention to a potentially serious medical issue is unacceptable, and the dismissive attitude of the call assistant is deeply concerning. It's disappointing that the GP practice failed to prioritize the well-being of my wife and instead directed me to dial 111, passing the responsibility onto another service. This experience highlights a significant gap in their patient care and raises serious doubts about their commitment to providing timely and appropriate medical attention.