Local Guides World
Yoomi Suh
1 reviews on 1 places
Unpleasant salesperson who treated me completely differently from the customer before me. The salesperson treated the white lady in front of me in an entirely different manner than how she treated me.
We were both returning an online purchase that was both in a box it was shipped in. To the white woman in front she took the box, unwrapped the product, made small talk, and asked how she wanted her return. She even took the box the customer had brought in and offered to toss it for her. The salesperson even walked out from behind the cashier to hand the receipt and her credit card personally to her.
Then it was my turn. The salesperson didn't say a word. Waited for me to open the box and hand her the receipt. Did not ask me how I wanted to my return so I told her I wanted a giftcard. She walked behind the counter to process the return. She then just placed the receipt and giftcard on the counter without saying a word. There was no offer to toss the box I brought in. I was shocked at how different her demeanor was.
What could I have possibly done to offend her when I walked in with the first customer together? Was it because I was Asian? Truly unpleasant return experience.
We were both returning an online purchase that was both in a box it was shipped in. To the white woman in front she took the box, unwrapped the product, made small talk, and asked how she wanted her return. She even took the box the customer had brought in and offered to toss it for her. The salesperson even walked out from behind the cashier to hand the receipt and her credit card personally to her.
Then it was my turn. The salesperson didn't say a word. Waited for me to open the box and hand her the receipt. Did not ask me how I wanted to my return so I told her I wanted a giftcard. She walked behind the counter to process the return. She then just placed the receipt and giftcard on the counter without saying a word. There was no offer to toss the box I brought in. I was shocked at how different her demeanor was.
What could I have possibly done to offend her when I walked in with the first customer together? Was it because I was Asian? Truly unpleasant return experience.