Parris Johnnae

had a birthday party here, the staff was rude. one team member would say we can do something and another would say no.

when we called and talked over the phone the plan and timing of things was going to go was very different then what was put on the invoice AFTER paying . and that’s where our biggest problem was cause who we talked to and made the plan with and the invoice didn’t MATCH AT ALL BUT WE ALREADY PAID AND THEY SAID NO REFUNDS

seemed like the manger was only counting how many people was in my party, cause as we knew 45 people max and we had less then that. it was like our party was watched . and that made my family very uncomfortable.

when my auntie went to go talk to the manger about talking to a higher up on how things was planned out and how our experience was over all , she told us that the person she talked to didn’t care and was very rude.

seems like that staff was only watching my party. no one else’s

after paying cause they asked for a deposit, we had brought our own food like they said we could but didn’t have anywhere to put it and put in a staff room where people was going in and out of , and to my and my family , who knows what they could had done to our food. and germs that are in there .