Local Guides World
Tellya Later
1 reviews on 1 places
I called a week ago to schedule a consult, to create a Special Needs Trust. The woman who answered my call had no problem scheduling the appointment and taking my $50 consultation fee, even though my appointment wasn't going to be for 2 weeks. 🤔
I then get a call a week later informing me that this Law Firm has no attorneys that creates special needs trusts. While I was refunded my $50 consultation fee, I cannot get back that 7 days. 😬😬
Front desk needs better training and legal assistants/paralegals need to be faster with appointment confirmation. I should have been called within 2 days at the latest, and informed that the firm doesn't create Special Needs Trusts.
Now I've lost a week and Monday is a holiday. Thanks for that. You guys have been awesome.🙄😧
I then get a call a week later informing me that this Law Firm has no attorneys that creates special needs trusts. While I was refunded my $50 consultation fee, I cannot get back that 7 days. 😬😬
Front desk needs better training and legal assistants/paralegals need to be faster with appointment confirmation. I should have been called within 2 days at the latest, and informed that the firm doesn't create Special Needs Trusts.
Now I've lost a week and Monday is a holiday. Thanks for that. You guys have been awesome.🙄😧