Ann Ann

Horrible experience. The staff needs education in clinical empathy and also needs to practice empathy as a Home medical equipment company. They do not follow up on any submitted claims neither do they follow up with the patient. A patient waited one year for an electric wheel chair and still did not get it yet. In the end, we knew, it was time to move on to a different medical supply company. I know you guys don't need us but we have decided not to ever use your company ever again.