R T

Last night I visited this garage, I purchased my parking tkt via spothero upon arrival the parking attendant advises to get tkt validated you must go to office with tkt, pic of license plate, spot hero confirmation. Ultimately I did so, HOWEVER no one advised at any point the parking garage closure time. I arrived at 11:55pm to closed gates, no signage of closure time, nothing. We rang bell and screamed through gates no response. We then walked around to connecting building and security advised us to enter through Seton Hall Law school sky lounge, after an elevator ride walk through multiple under passes I get to my car. Attempt to exit and my valet tkt wasn't registering, guess who calmly walks out the office the parking attendant. I tell him no one advised of the garage closing at a certain, this man responded cool as a cucumber you are an unlucky person, swiped my card and the bar opened to allow us out the gate. The same gate we were screaming through 20 mins prior. 😭 this garage needs to do a better job of advising customers of gate closures and closing especially when after concerts those choose to dine out afterwards.