Local Guides World
John Berzi
1 reviews on 1 places
"I had a truly frustrating experience when I called the pharmacy regarding my dad's prescription. Despite repeatedly being asked for information like my dad's date of birth and details about the prescription, the employee failed to efficiently address my concerns. The entire interaction felt rushed, and despite her assurances of a 5-minute wait, she ultimately let the time run out, hanging up on me just before the pharmacy closed at 5:30. This level of unprofessionalism, coupled with a lack of respect for the customer's time, is unacceptable. Unfortunately, this has led to a complete breakdown in trust, and I would rate this experience with zero stars."
"I strongly urge the management to provide additional training to their employees on how to handle customer interactions in this area. We are not on the street; this is Didsbury, and a certain level of professionalism and respect is expected. My experience was disappointing, and it's clear that improvements are needed in how employees deal with customers. Customer service is a crucial aspect of any business, and it's essential that employees reflect the values of the community they serve. I hope the management takes this feedback seriously and implements changes to ensure a more positive and respectful customer experience in the future.
"I strongly urge the management to provide additional training to their employees on how to handle customer interactions in this area. We are not on the street; this is Didsbury, and a certain level of professionalism and respect is expected. My experience was disappointing, and it's clear that improvements are needed in how employees deal with customers. Customer service is a crucial aspect of any business, and it's essential that employees reflect the values of the community they serve. I hope the management takes this feedback seriously and implements changes to ensure a more positive and respectful customer experience in the future.