Ivy Yi

Hands down five stars to both the clinic and my doctor Dr. Alexandra Copeland. I reached out to the clinic after having had a horrible experience with the services of my previous clinic, and immediately received a reply by email that two doctors were taking in new patients with a 4-5 month wait time for Greet & Meet. I picked Dr. Copeland and waited exactly 5 months to get enrolled as promised. Every time I reached out by email I was able to receive a reply promptly.

Dr. Copeland is very thorough and reliable. I had had a couple of small ailments here and there for years and I felt comfortable bringing them up to her, and every time she listened attentively, referred me to the right specialist/services to address them and remembered to follow up with me.

The appointment booking system is very user-friendly and works flawlessly. The clinic makes it clear on its website that appointments could start later than scheduled due to unavoidable lengthening of earlier appointments which I accept, and I've never waited for more than 20 minutes at a scheduled appointment (compared to 1.5 hours at my previous clinic with its nightmarish appointment booking process). So far I've had all my appointments over video, but I went to the clinic once to collect a sample, and saw that the clinic was small, clean, well organized and efficient.

I've recommended the clinic to friends and family.