Yolanda Willis

The customer service is excellent. When I called the representatives have always been friendly, courteous and helpful. The loan department is excellent. They were able to process my loan in one day. The only problem I have, when sending money to my account CAFCU from an external bank (CHASE), it takes days before it reaches my CAFCU account. My external bank (Chase) and CAFCU are both in Illinois and I don't understand why it takes up to 5 days for the deposit to hit my CAFCU account. Overall I really like the credit union but they need to find away to get deposits in accounts quicker.