Local Guides World
Ivory Parks
1 reviews on 1 places
Title: Disappointing Experience at Lifetime Fitness Manhattan
Rating: ⭐️ (1 star)
I am incredibly disappointed with the experience my family and I had at the Lifetime Fitness Manhattan location. As loyal members, we have always enjoyed the facilities and services offered by Lifetime Fitness. However, our recent visit left us feeling unwelcome and frustrated.
Despite checking in just the day before without any issues, we were suddenly informed that my son, who is under 14, wasn't allowed on the premises. The front desk staff's rude attitude and lack of clear communication only exacerbated the situation. Furthermore, we were threatened with police escort and termination of our membership, which was completely uncalled for.
It is disheartening to see such treatment extended to loyal members like us. Additionally, my attempts to reach out to corporate have been met with silence, further highlighting the lack of accountability within the company.
I urge Lifetime Fitness to address this issue promptly and ensure that all staff members are trained to handle situations with professionalism and courtesy. As a member of the Lifetime Fitness community, I expect better treatment and respect from the company.
I hope that by sharing my experience, others will be aware of the potential challenges they may face when visiting this location.
Rating: ⭐️ (1 star)
I am incredibly disappointed with the experience my family and I had at the Lifetime Fitness Manhattan location. As loyal members, we have always enjoyed the facilities and services offered by Lifetime Fitness. However, our recent visit left us feeling unwelcome and frustrated.
Despite checking in just the day before without any issues, we were suddenly informed that my son, who is under 14, wasn't allowed on the premises. The front desk staff's rude attitude and lack of clear communication only exacerbated the situation. Furthermore, we were threatened with police escort and termination of our membership, which was completely uncalled for.
It is disheartening to see such treatment extended to loyal members like us. Additionally, my attempts to reach out to corporate have been met with silence, further highlighting the lack of accountability within the company.
I urge Lifetime Fitness to address this issue promptly and ensure that all staff members are trained to handle situations with professionalism and courtesy. As a member of the Lifetime Fitness community, I expect better treatment and respect from the company.
I hope that by sharing my experience, others will be aware of the potential challenges they may face when visiting this location.