DebunkMe Podcast

This place is the worst experience we had in all Italy. We are doing a reportage that features restaurants around the country, we had four guests with us from other parts of Italy visiting and we have been recommended to visit Osteria Dal Manzo. As we get there an older man greets us (it came up to be the owner). They seat us outside and he’s attitude immediately becomes condescending and arrogant, even when asking the most simple question he made us feel stupid: i.e: one of our guest was pregnant and asked if the “diaframma” meat could be cooked through, the old man answered with an arrogant tone that the meat comes the way it is without showing any sign of kindness. The food was good but the atmosphere was ruined by this old owner who seemed to be bothered by clients and preferred reserving his smiles to the table of his friends sitting next to us. The best part has yet to come. All plates start to arrive but one of our guests meal didn’t come, after 10 minutes waiting for his meal the guest asked and received another arrogant condescending response like he was the problem and not even an apology. HE WAITED 30 minutes for his meal and he ate when everybody else at the table was already done. The restaurant owner didn’t even offer an apology and made us all feel like we were in the wrong for even asking for his meal to be in time. The experience was terrible. The owner chose to be rude, negligent, pissed and ruined our dinner at his restaurant for which we were paying for. When we go inside to pay we ask please to split the check in couples so we each could pay their portion, the old man COMPLETELY LOST IT. I have never seen someone being abusive with clients. It was so sickening that it took me 2 years to write this review. It was September 2022. He said we were a burden, that he was tired and we were bothering him, he started slamming things on his desk, he made us feel so uncomfortable that we wanted to throw up. He didn’t even took off our guests meal or offered him an apology or discount but he continued fighting him about it. We all left shaken and mind blown. The old man, if he’s so tired and unhappy of serving clients maybe should shut down or retire instead of acting like a privileged arrogant old man. WORST EXPERIENCE EVER AT A RESTAURANT. I hope this review can aware many others from not supporting this nonsense while out there there are many restaurants and business owners that are happy to serve you and give you the experience you are PAYING FOR.