J

I would have give it zero star if there is such thing. I booked tee time at 6:06pm on June 5, 2023 for me and my friends at Needwood. But deal to miscommunication, my friend went ahead and booked it for himself at the same time. When I realized the problem, I called the Needwood golf course, but no one picked up the phone.

when I got there, I checked in with Chris who actually gave me a hard time for the confusion. He was very rude and using the analogy that he could not sell the apple which is bad?? I was so amused and asked him that would he rather lose the opportunity to selling that apple because customers made a mistake booking and lose a lot of customers? he answered "yes"!

It appears that this golf course has so much business that they don't care about customers because of its prime location. This is not the first time I have seen or heard about the bad services from this golf course. I'd much rather take my money and business to other courses in Montgomery County.

Unless you are willing to deal with this kind of attitude, I strongly recommend you to go other golf courses which are much friendlier and they value customer service!