Sharon B

I try not to leave one star reviews, but i went yesterday 12/22 with a 10yr old and it was horrible. Their skates are SO bad. They are angled in. I tried several pairs. We could barely move on the ice without slipping and falling. I have never had an issue ice skating. I dont fall. Here the skates were so bad i fell hard and knocked the wind out of myself. We tried for 20min and then left. Also they need bigger lockers because people kept putting their large bags on the chairs meant for putting skates on. And they need a better system for skate rentals. Like have skaters enter from the side rink instead because the floor was soaked and there was too much traffic for people trying to get skates on. Next year we will pay more to go back to the Gaylord hotel where we skated for 3 hours no issues.