Nidhi Chauhan

I am really a great fan of Gongcha. Really it's my favourite drink that I would love to have it whenever I can, But today it was my worst experience I ever had in my life. I order my drink today at Parramatta westfield mall at Gong Cha chain store. I have placed an order for a specific drink, I received my drink within a minutes but when I had couple of sips from my drink the taste was really bad and was not good as it should be, so after that I made a polite request to one of the staff who had placed my order. But she denied rudely and started arguing with me and explaining me how I placed my order in first placed and bla bla bla, After that I tried my best to explain her in a polite way but she behaved very rudely towards me in-front of her staff and costumers. I felt very annoying, and Bad about the store, why they hire such people? Because of this situation people standing behind me in a long queue watching this scenario, & she changed her mind replaced me the drink. And I came back home with a bad stomach upset and vomitings 🤮 Check your drink before leaving the store.