Local Guides World

Layla Donnelly

1 reviews on 1 places
The Woodcroft Hotel
2024 Aug 26
wow i had the worst experience here tonight, first of all, i first noticed the service. the girl that took my order was so rude, didn’t even say hello and smile. just asked what we wanted then pointed at the card machine, also saw her roll her eyes at a customer when she bought the wrong food to a table. then, i ordered a pasta, it was foul, it had no flavour at all and was mushy. it tasted like water and tasted like it was frozen and then heated up. i then asked for a refund which they said they would do. then another lady came to the table and said they would give me a voucher, i hadn’t even eaten any just one mouth full. i said no as i don’t wanna come back again and then she comes and slams the money on the table and walks off then complains to her co worker. i will never come back