Local Guides World
Che P
1 reviews on 1 places
We booked an appointment several weeks ago in hopes of sending our child here. Yesterday we received the automated reminder email about the virtual meeting. Today my spouse and I logged in, waited over 20 minutes with no response. Finally I called the school, the office went unanswered and the voicemail was full. The second phone call went directly to the principal/administration and that too went unanswered but I was able to leave a voicemail.
A minute later I received a call back. The person who answered was confused about my scheduled meeting, and after confirming it, put me on hold to find the principal. When the person returned, they apologized and told me I’d have to rebook my appointment for some time next week.
I’m disappointed to say the least that no one would have bothered to reach out to us to inform my spouse and I that the meeting wasn’t going to happen, nor did they take the initiative to help rebook. Given as I can’t trust basic communication to happen prior to our initial meeting, I’m afraid I’m not comfortable sending my child there.
A minute later I received a call back. The person who answered was confused about my scheduled meeting, and after confirming it, put me on hold to find the principal. When the person returned, they apologized and told me I’d have to rebook my appointment for some time next week.
I’m disappointed to say the least that no one would have bothered to reach out to us to inform my spouse and I that the meeting wasn’t going to happen, nor did they take the initiative to help rebook. Given as I can’t trust basic communication to happen prior to our initial meeting, I’m afraid I’m not comfortable sending my child there.