theresa lafave

I took my daughter in law on Saturday for a possible fracture on her hand. Her health card was expired and she didn’t know, ok not a big deal. We told them an X-ray was needed and at no point were we told they didn’t do that anymore but had to pay a $95 dollar fee for her to be seen. I paid the $95 after being told that when I came with the new version code Monday that I would be reimbursed then. I called Monday to let them know the code to which I was then told it would be six to eight weeks for reimbursement. Unacceptable, the two receptionists flat out lied to me. Spoke with the supervisor today and she was extremely rude telling me I didn’t understand and I was wrong. I understand completely. She was there less than two minutes and we ended up at the emergency room. Staff is rude and ignorant.