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Ahmed A
1 reviews on 1 places
The helpful doctor retired, with any remaining abusive bullies deserving minus stars.
When you need to see the doctor, no appointments available. When a practice manager needs you to come in for their malicious reasons, disguised as a support meeting, they tell you they have every doctor available for appointments every day. When asked why we're not normally given appointments, the deputy manager says it's upto them.
They spend a lot of the appointment time telling the patient they're refusing to enable the patient access account, the patient will never be given appointments for medical reasons, but is welcome to see their main doctor (Dr Mann, who had no communication with the patient) for account reviews only. Roopa Jayadev and Dr Akram continue to behave in a hostile manner towards the patient.
When the patient asks if they're not welcome to attend the surgery, Dr Akram asks Roopa if she's a witness that the patient has decided to leave, and go to a different surgery. Dr Akram and Roopa agree to their deception working in their favour.
At the same time, the two receptionists tell another patient he's not registered as their patient, so he can't go in, even though he was asked to come in by their deputy manager. The receptionists continued to change their story during later phone calls, on who is and isn't their patient.
When you need to see the doctor, no appointments available. When a practice manager needs you to come in for their malicious reasons, disguised as a support meeting, they tell you they have every doctor available for appointments every day. When asked why we're not normally given appointments, the deputy manager says it's upto them.
They spend a lot of the appointment time telling the patient they're refusing to enable the patient access account, the patient will never be given appointments for medical reasons, but is welcome to see their main doctor (Dr Mann, who had no communication with the patient) for account reviews only. Roopa Jayadev and Dr Akram continue to behave in a hostile manner towards the patient.
When the patient asks if they're not welcome to attend the surgery, Dr Akram asks Roopa if she's a witness that the patient has decided to leave, and go to a different surgery. Dr Akram and Roopa agree to their deception working in their favour.
At the same time, the two receptionists tell another patient he's not registered as their patient, so he can't go in, even though he was asked to come in by their deputy manager. The receptionists continued to change their story during later phone calls, on who is and isn't their patient.