tina horne

The new system Anima does not work for patients. I popped into the doctors on Monday to ask about antibiotics for a UTI they said I needed to go through Anima on Tuesday morning from 07.30. I filled in all the relevant information on Tuesday at 07.30 then waited and waited. 28 hours later after a lot of pain and discomfort I had a reply. I was asked to supply a urine sample which I did. I waited all day for the results as I was waiting for a nurse to check it. Eventually at 6pm she called to say I had an infection and would send the prescription to my chemist. Unfortunately the chemist is now closed.all in all 4 days of stress and pain.