Local Guides World

Melissa Williams

1 reviews on 1 places
The staff at Somerford Grove are the kindest health professionals I’ve ever encountered.

The nurses I’ve seen (wish I could remember their names) have been so patient with me.
I faint when I see a needle and usually when this happens I feel rushed to regain consciousness and hurried out.
The nurse at Somerford not only took so much time with me before and after I fainted, she also educated me on why this was happening and made me feel that this was relatively common and that I was normal.

Dr. Ezra Waterman-Wiggins is far and away the most present, understanding, sympathetic, active-listener I have maybe ever experienced. He is so attentive while speaking with me that all the thoughts I have like - “maybe I’m making too big of a deal out of this” or “ I shouldn’t be bothering him with my complaints”- completely fade away. I suddenly feel that I matter and that my concerns are valid.

One of the many examples of this was during the height of Covid while I was isolated in a new country and deeply depressed. He took so much time just to listed to me and let me cry on the phone to him. He also took action connecting me with resources and groups who could ease the isolation.
It was an experience unlike any I’ve had in a medical setting and I am so grateful to him.