Local Guides World
Eric St-Amour
1 reviews on 1 places
We had our wedding here almost a month ago and we didn’t have the best experience.
Matt ( the event coordinator) is impossible to get a hold of by phone or email.
He accidentally quoted us an extra 1000$ because he put the wrong numbers. Thankfully we caught that mistake.
When we sent our final numbers along with the food choice, Matt overlooked the food choices and assumed that all our guests would want what me and my wife chose. This is incorrect. Everyone had different meals. Some of our guests didn’t get what they chose for appetizers and desserts. When it came the dessert we were told they only had caramel carrot cake but every single guest got apple cake which wasn’t even a dessert option when we were given the menu options.
We brought it up to him the day of the wedding and he said he would fix it and give us a small refund to compensates for the mistake and we agreed to it. I called him few days later and said he would send it and didn’t. I called three days later before going on my honeymoon. He promise to send it and still hasn’t.
It’s been almost month now and still nothing from him. I tried calling him again today but once again he’s impossible to reach by phone or email.
Matt ( the event coordinator) is impossible to get a hold of by phone or email.
He accidentally quoted us an extra 1000$ because he put the wrong numbers. Thankfully we caught that mistake.
When we sent our final numbers along with the food choice, Matt overlooked the food choices and assumed that all our guests would want what me and my wife chose. This is incorrect. Everyone had different meals. Some of our guests didn’t get what they chose for appetizers and desserts. When it came the dessert we were told they only had caramel carrot cake but every single guest got apple cake which wasn’t even a dessert option when we were given the menu options.
We brought it up to him the day of the wedding and he said he would fix it and give us a small refund to compensates for the mistake and we agreed to it. I called him few days later and said he would send it and didn’t. I called three days later before going on my honeymoon. He promise to send it and still hasn’t.
It’s been almost month now and still nothing from him. I tried calling him again today but once again he’s impossible to reach by phone or email.