Simone L.

Found 4 cute pieces for $75. I didnt catch that the lady at the register had double charged me for my blazer. The next day, I went in to get the double charge refunded. I brought the bag with all the clothes i purchased and my receipt. I was then asked to wait for 10 extra minutes while the manager checked the security cameras to make sure my request was legitimate. Way to treat a customer like a common criminal. I was severely offput, as even on 16th street I have never been treated this poorly. But I figured it was their way of dealing with theft (aside from the 2 security guards) and moved on. Well, now its 3 days later, and today I got a random charge for $2.19 to my account. I have not been back and there is no reason to have this charge. So in essence, they stole from me and then made me feel like the thief. Seriously?! Absolutely not. This place needs better customer service. Or a Nordstrom Rack to replace it.