Max Insano

No accountability, sloppy service.... I went there to get tires mounted. There were about 8 people before me. I mostly waited outside on a bench. I was watching my tires being worked on, and then I got a text stating my car was ready for pickup. I could see there were still at least 2 tires not even mounted yet, but I went in anyway in anticipation that they would be pulling out my car and then come call my name and hand me my keys. That never happened. I waited 10 minutes and then I noticed my car was nowhere in sight, and I went and asked about it. The "Senior such and such" - no manager on duty this day was handed me ,y key out of the pouch behind him and told me my car was probably parked in the back. So I guess it's up to me to locate and retrieve my car. I walked out back - no car. I went back in and "Senior whatever they like to name themselves guy" told me it was probably across the street or in the adjacent lot. They finally located my car but that's not all. This is not the biggest deal even though it is bumbling idiocy - the reason I am writing this review is because the "senior blahblahblah guy" tried to Gaslight me twice which really pisses me off !! Don't stand there and tell me (TWICE BTW) that they called my name when I walked inside the moment I got the text saying it was ready - and the car was still up in the air with not all the wheels on it yet. Therefore they had NOT pulled it out and there is no way they would have called my name to give me the keys or tell me it is ready. DO NOT BLAME THE CUSTOMER WHEN YOU ARE WRONG!!! OR ELSE YOU WILL GET REVIEWS LIKE THIS. I don't like to argue with people who are trying to gaslight me and tell me something was MY fault in front of a room full of people when it was actually THEIR fault. I don't write reviews often, but Discount Tire "Senior Cornholio" Needs to just say sorry instead of blaming the customer for their own shortcomings. Now please excuse me while I go post this on the other review site.