Ashley Crouse

Had my daughters birthday there, a lot of employees didn’t know exactly what they were talking about and wasn’t very smart with their knowledge. 2 in half hours also didn’t give much time to do a whole lot for a birthday, we had to ask to have the kids play on the jungle gym as it was included and didn’t have much time as i stated, the kids had a great time which was awesome, but I had also asked one of the employees if they had a FREEZER for an ice cream cake as I wanted to double check, before bringing it. they stated YES they do. But put it in a fridge, I was wondering why it was so soft. After playing for a bit I went and asked them if we can get our ice cream cake as we were leaving, one of the ladies brought it out… just dripping on the floor and melted, we then said we’ll there is no point in bringing it now, because it was completely melted and nothing to it. Why bring it home so it can be a big mess in our car? One of the ladies made a comment stating “just put the lid on it and put it in a freezer and it will freeze right back up” which makes 0 sense as it was already melted? And ice cream cake is not cheap. Won’t be going back to that location again though.