Taylor Williams

The front desk person was nice. That's the only thing keeping me from wishing I could give this place zero stars. The nurse I had seemed to hate her job and didn't seem to care about a word coming out of my mouth. The provider I had was Jody Morrison. She was very straightforward, bordering unfriendly. She seemed irritated that I was there. She made me feel stupid for the questions and concerns I had. I felt judged. In my patient portal I was able to see the chart notes from the appointment, and even those came across judgemental. She didn't ask me to elaborate on how I was feeling or when my symptoms began. She seemed to just want to get me in and out asap and acted as though I was a burden. I then heard her outside tell someone to tell the next person it would be a 45 minute wait. Why? There was only one car in the parking lot when I arrived and one when I left. While I waited about 20 to 30 minutes for the provider to come in, I heard staff outside the door complaining about other people. I understand needing to vent, but to do so when patients can hear you is very unprofessional. NextCare does not care.