Philip Smith

Last week organised an appointment for 15.30 , when I arrived , was told I was an hour early, the receptionist was adamant and quite rude , saying I was wrong , my appointment was 16.30, until I showed her the txt I received. People make mistakes! But today I need a medical cert for insurance purposes, the insurance company have told me they will not except a sick note , but the receptionist was adamant a sick note would suffice ! She was very abrupt , and wouldn’t listen to what I was trying to explain to her ! When I feel better , as I can’t walk at the moment, will have to go down with the email from the insurance company , as there is no email for the surgery for me to forward on .
If you are unwell , and need there assistance, I’m afraid I feel there attitude was unacceptable!
The care I have received from the doctors, I must say has been 1st class though ! Regards