Local Guides World

Drew Cooke

1 reviews on 1 places
The Rec Room
2024 Aug 27
Never have I ever… and I never will again🤣. Honestly this place is a joke. The food is hit and miss, the prices are ridiculous and the management is condescending and immature.
Two of the people I was with ordered the all you could eat wings that were a special for the night. They only had their initial order of wings and could not finish them. We were told that they could not take them home. I asked for a box for my left overs (rather pathetic nachos… that cost $23 for a plate of chips with maybe a quarter cup of cheese and maybe an eighth of a cup of pulled pork on them… I really wished I had taken a picture) and as the waiter walked away told my friend she could use it for her wings.
After putting her leftover wings in the takeout box the manager approached us and asked my friend to open her takeout box! He then told us their policy is that you can’t take wings home on wing night. We then asked why no one had mentioned this to us and that we paid for them and wanted to take them home. (It’s not like she had ordered another order to take home! It was her initial order!) He told us we couldn’t and took the box and left our table! He then proceeded to go to the kitchen and laugh with his staff about it as we watched! It was extremely unprofessional and even after we paid for our meals he was still pointing at the table and talking to his staff.
So after paying her bill for her and her 2 kids who may have eaten 6 wings altogether we left empty handed and with an empty wallet.
As someone who owns a business and deals in hospitality… I am embarrassed for the staff and management.
Needless to say there are so many other good choices for food and entertainment in the city… I won’t be back there.