Michelle Harris

At first i thought I was getting a good deal bc of the cost of the 26 ft truck HOWEVER after we dropped off the truck it took 4 days for the pending charge to come off my credit card. The ending charges were roughly what I was quoted (more actually) but I cannot figure out how they say I used more than 100 miles and charged me extra. It was a trip from Lexington to Paris and back with a stop at a storage unit. Seems a little extra to me. I WISH I had read the reviews prior to booking/dropping off so I would have taken a pic of the mileage and known for sure. After reading the reviews I don't trust it. I will go back with Penske next time. They have never done me wrong before :( We all have to learn the hard way but stick with what you know