Em

Went to an appointment not long ago and the nurse did not do a proper assessment of my ankle injury. I had to go to physio to get a proper examine on my ankle and who also wanted x-rays done which your guys nurse didn't think I needed to. Also the nurse only gave me 1 week off work. Do you guys actually think someone will magical heal over a week after falling down stairs and rolling their ankle? My friend had the same sort of injury and his doctor had him off for 2 weeks and had an x-ray and was told to go physio? I think you need better practiced nurses. On top of that I booked a following up appointment and the lady on the phone said it was this Friday morning. I turn up today the admin lady says it was yesterday morning? Why didn't I get a reminder text like every other time to confirm; so this would have been avoided? And I get a no-show fee?! What is wrong with you guys? I'll be lodging a complaint asap.